Privacy Policy
Last updated: 1 January 2020
Who we are
COHEB EduConnect provides school management software to schools. When your school uses COHEB EduConnect, your school is the owner of the records it enters and COHEB EduConnect processes those records on its behalf.
Information we collect
Account information such as name, email address and role.
School information such as school name, address, founding year, leadership contacts, logo and authorisation documents you choose to upload.
Academic and administrative records entered by your school, including students, guardians, classes, attendance, marks, fees and payments.
Basic technical information such as browser type and log data needed to keep the service secure and reliable.
How we use information
To provide the service, authenticate users, display your school's records to the right people and support your team when you contact us.
We do not sell personal information and we do not use student data for advertising.
Sharing
Information is shared only with users your school authorises, and with the infrastructure providers that host the service under confidentiality obligations.
Retention
Records are kept while your school's account is active. On closure, data is deleted or returned to your school on request within a reasonable period.
Your rights
Individuals may request access to, correction of, or deletion of their personal information by contacting their school administrator or writing to info@coheb.org.
Security
Connections are encrypted, access is role based, and each school's records are isolated from every other school.
Contact
Questions about this policy can be sent to info@coheb.org or to our office in Douala, Cameroon.
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